return & exchange policy

At Holly Hobby Cleveland, a brand of SISU Solutions LLC, all of our products are made to order. Because of this, we do not accept returns or exchanges. We encourage you to double-check sizing, color, and design details before placing your order.

However, your satisfaction is important to us! If you receive a damaged, defective, or incorrect item, or have any concerns about your order, please contact us by email at info@hollyhobbycle.com or by mail using the details provided below:

Holly Hobby Cleveland
A brand of SISU Solutions LLC
8600 Tyler Blvd, Suite 325
Mentor, Ohio 44061

We’ll be happy to help and work with you to make things right. Thank you for supporting a small, made-to-order business!